The need for customer engagement courses nowadays is becoming a necessity if you are looking to start your business or to find a job in the digital world. When you have a bsb30115 certificate iii in customer engagement, you will have a clear understanding of the importance of customer engagement and how it will benefit your business long term. There are plenty of digital platforms available and people are using those popular mediums to engage new customers and take all the leads to boost their sales. This is not a new phenomenon but this knowledge is necessary if you want...